For parents

Everything you want to know about childcare for your family.

Search, contact, Premium and costs — answered clearly and honestly.

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Getting started

How do I find the right babysitter for my family?
Use our search to look for babysitters near you. Filter by availability, experience and special qualifications. Browse profiles and reviews, then get in touch directly.
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How do I sign up as a parent looking for childcare?
Fill in the registration form and confirm your account via the activation link in the e-mail. Once activated, you can post a childcare request and browse carer profiles right away.
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What applies if the babysitter is under 18?
Babysitters can work through HalloBabysitter from 16. From 16 the same rules apply to everyone. Ask how the babysitter gets home, especially after dark. And if you like, talk to their parents too.
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Contact & Premium

How do I contact carers?
You’ll find carer profiles via the babysitter search. Your first message to a carer is free. You can read replies and keep writing once either of you has Premium; then you can also exchange contact details when you both want to. A membership never unlocks a phone number: contact always starts through our internal messaging system, until you exchange numbers directly.
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What is a premium membership?
There are two plans: Basis is free forever — create an account, post a request, browse carers and write the first message. Premium (€29 / month) brings full contact: read replies, keep writing and exchange contact details.
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Costs & membership

What does a premium membership cost?
Premium comes as 3 months: €69 (equal to €23 a month), renewing for another 3 months each time. Or as 1 month: €29, renewing every month. Both run until you cancel. All prices incl. VAT. You can pay by credit card, SEPA direct debit or PayPal.
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How do I cancel my premium membership?
Any time with one click in your account under “Your Premium”, or by e-mail. 1 month runs to the end of the paid month. With 3 months: if you cancel in the first 3 months, they run to their end. If you cancel later, your Premium ends one month after that. If the current 3 months end sooner, it ends with them. For paid days after the end, you get your money back.
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Can I deduct childcare costs from my taxes?
Yes — under certain conditions childcare costs can be claimed as special expenses on your German tax return. We recommend consulting a tax advisor about your specific situation.
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More services

Can I use the service through my company?
Yes! With our corporate service, companies can offer childcare to their employees as an attractive benefit. Contact us for tailored solutions.
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Suggest it to us. We add frequent questions to the FAQ.

Still have questions? We’re happy to help.

Our team answers you personally, usually within 24 hours.