Trust & safety

Every text is checked and read by people.

What families and babysitters write about themselves first goes through an automated check, then it goes online. Then our team personally reads every text, usually within 3 hours. Only once a person has approved it does it show “Text checked by our team on …” with the date. People check for people.

read by our team
Every text
for verified profiles
ID check
experience with families
since 1999
Profile submitted Babysitter · Göttingen Online

read by our team

Approved Text checked by our team
After the automated check a new profile is online. The review date is added once our team has approved the text.

Our safety model

Three layers, one good feeling

Layer 1

Checked automatically, then read by our team

An automated pre-check holds back obvious problems right away. After that, our team personally reads every text from families and babysitters: only with that approval does it show “Text checked by our team on …” with the day of the approval. Inconsistent details, inappropriate content or wrong locations are removed without exception.

Layer 2

ID check & verification

In addition, Premium members can confirm their identity with an ID check. You can see what has been verified right on the profile, honestly labelled:

  • verifiedidentity confirmed via ID document
  • verification pendingID check is on its way
  • self-declaredprovided by the member, manually plausibility-checked

Layer 3

Protected first contact

The first message always goes through HalloBabysitter, without sharing your contact details. You decide when to share more.

Protected via HalloBabysitter

Hi, we'd love to get to know you.

Gladly, does Thursday work for you?

Safe together

We review. You decide.

No platform can fully vet people. Anyone who promises that isn't being honest. That's why we tell you openly what to look out for yourself. On both sides.

For parents

before care starts

  1. Meet first, then book: a meeting of the three of you or a video call before you leave them alone.
  2. Ask for references: good babysitters are happy to talk about previous families.
  3. Look for the verified badge and if in doubt, ask about the ID check.
  4. No advance payments to individuals: you pay babysitters only for care already provided. Your membership is paid only to us, never via links in chat.
  5. Trust your gut: if something doesn't feel right, cancel. There are plenty of profiles.

For babysitters

before you accept a job

  1. First meeting in a good place: during the day, ideally somewhere public, or via video call.
  2. Tell someone about it: share the address and time of the first appointment with someone you trust.
  3. Agree the terms up front: put the hourly rate, times and tasks in writing in the chat.
  4. No private details too early: address and phone number only once things get concrete.
  5. Your gut feeling counts too: you may decline any request without giving a reason.

Under 18

Babysitting at 16 and 17

Babysitting through HalloBabysitter starts at 16. Anyone younger can sign up, but their profile stays invisible until their 16th birthday. From 16 the same rules apply as for everyone. These tips help if you are 16 or 17.

For babysitters under 18

what helps

  1. Don’t plan the first meeting alone: ideally a parent of yours comes along or at least knows about it.
  2. Tell someone at home where you are and until when and agree beforehand how you get home after dark.
  3. Save the emergency numbers: ask the family for their emergency contacts’ numbers.
  4. You can always say no: even at short notice and without giving a reason.

For families

when your babysitter is under 18

  1. Ask about the way home: especially after dark: is the babysitter picked up, or how do they get home?
  2. Talk to the parents: if you like, briefly get to know the babysitter’s parents too.

Noticed something?

Report profiles, requests or messages to us via the contact form. Our team looks at every report personally, usually the same day.

Contact the team

Childcare with peace of mind

Sign up for free. Our team personally reads every profile text.

Sign up for free How it works in detail